A new FCC rule is to help reduce automated calls.


Americans receive millions of illegal automated calls each month, despite attempts by the telecommunications industry and government agencies to stop them.

The Federal Communications Commission, the government agency that regulates communications, is trying to reduce calls with new rules that come into effect on June 30. Christine Hauser reports to The New York Times.

Here’s how it works.

  • In short, the FCC is trying to make sure that if you’re receiving a call, the network on which the call was made has verified the caller.

  • The FCC’s first step was to set a June 30 deadline for what it calls “voice service providers” (you know them as telephone companies) to register their efforts to reduce the scourge of public fraud. Robocall Reduction Database. More than 1,500 people have had it so far, the FCC said.

  • Starting September 28, phone companies must reject calls from providers not registered with the FCC.

The FCC hopes to get all providers on board, including smaller regional networks. This will reduce spam by verifying calls passing through different networks from the caller to the recipient.

This will help prevent some scammers from manipulating their number to make the call look more legitimate. However, some businesses legally change the number displayed in caller ID to show switchboard numbers or toll free numbers instead of a specific department or extension number.

“The most important thing here is that it was never intended as a silver bullet,” one analyst said of the new effort. “It was intended to be a tool to help.”


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