How ‘Boeing’s Fatal Flaw’ Grounded and Exposed the 737 Max

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writer/director Thomas Jennings
reporters David Gelles, James Glanz, Natalie Kitroeff and Jack Nicas

Watch Frontline’s new documentary in partnership with The New York Times on Tuesday, September 14 on PBS and stream it here: pbs.org/frontline, on YouTube and in the PBS Video App.

Planes are designed to take off after takeoff, but that’s not what happened to Lion Air Flight 610 When Indonesia left Jakarta, in October 2018.

“You can’t see planes diving on takeoff,” said an Indonesian aviation expert. Still, commanded by an experienced crew, the Boeing 737 Max jet plunged into an irreversible nose dive minutes after takeoff. All 189 people on board the ship, which crashed into the Javanese Sea, died.

Four months later, 157 people died Another 737 Max, operated as Ethiopian Airlines Flight 302, crashed to the ground with new alarms about the aircraft. Days later, the jet was grounded.

“Boeing’s Fatal Fault” is a new Frontline documentary featuring news from The New York Times, explores Causes of two accidents and how a software system that should make aircraft safer plays a role in disasters.

The Boeing 737 Max started as a success story: The plane was the company’s best-selling jet ever, with hundreds of billions of dollars in pre-orders from airlines around the world. But our reporters’ investigation shows that the story early on had all the elements of a tragedy.

Internal Boeing documents and interviews with former Federal Aviation Administration officials and congressional investigators reveal how competitive pressures have impacted efforts to bring the 737 Max to market. And The Times’ research details how a basic software system known as MCAS is implemented with insufficient oversight and inadequate pilot training.

“Boeing’s Fatal Fault” He’s tracking down The Times’ investigation. Boeing declined to be interviewed for the film, but the documentary includes details from our reporters. recorded interview with Dave Calhoun, CEO of the company. The film also features on-camera interviews with congressional investigators, aviation experts and family members of the passengers who were on the two fatal flights.

You can watch it on PBS on Tuesday, September 14. pbs.org/frontline, on YouTube and in the PBS Video App.


Producers Vanessa Fica and Kate McCormick
senior producer Frank Koughan
Executive producers for Left/Right Docs Ken Druckerman and Banks Tarver
executive producer of FRONTLINE Raney Aronson-Rath


FRONTLINE, US television’s longest-running investigative documentary series, explores the problems of our time with powerful storytelling. It is produced at GBH in Boston and is broadcast nationwide on PBS.

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