Omicron Variant Surfaces Amid an Airline Travel Kickback

The discovery of the Omicron variant came at a delicate moment for an airline industry that was just beginning to see a recovery. The question is whether the novel coronavirus variant will deter travelers as the Delta variant did this summer. several nations, including the United Statesbanned visitors from South Africa and a handful of …

275 Minute Wait: Why Airline Customer Service Isn’t Standing Still?

“If you can’t plan something on your day off, it can get you down,” he said. Edison Fraseris the transportation coordinator of the International Union of Machinists and Aerospace Workers, a union that represents booking agents for Southwest Airlines. Emirates, which employs 1,900 people to handle calls, says the median wait time to find a …

America and Southwest Post Profits as Airline Industry Recovers

American Airlines and Southwest Airlines reported profits for the three months ending September, reflecting the industry’s recovery despite the spread of the Delta variant of the coronavirus. But airlines haven’t been completely out of the woods: Both could have reported losses had it not been for federal pandemic relief. Still, financial results show the industry …

Hotel and Airline Reservations for Business Travel Hesitant Continue

“I may be optimistic,” he added, “but I hope that vaccine progress will increase dramatically over the next 60 to 90 days, and that the fourth quarter and early 2022 will still be quite strong.” Mr. Graf is one of the few who believe that mixed professional events involving both face-to-face and virtual participation will …