Inside Amazon’s Worst Human Resources Problem

Company executives warned about “inadequate service level”, “missing processes” and “prone to delay and error” systems in internal correspondence. The scale of the problem makes clear how Amazon employees routinely take a backseat to customers during the company’s rapid rise to retail dominance. To satisfy customers’ appetite for fast delivery, Amazon has outperformed its competitors …

New World, Amazon’s Biggest Video Game Hope Ever

One of the often cited reasons for Amazon’s struggles is that the typical mindset of big tech companies—taking an analytical approach that involves spending money on something, scaling up, and hoping for results—isn’t working in an unstable, artistic industry like gaming. where users are quick to criticize and slow to adopt new entrants. “It’s spreadsheet …

GOP Lawmakers Question Amazon’s Connections to the Pentagon Contract

WASHINGTON — As the Department of Defense prepares to receive bids for cloud computing work that could generate billions of dollars for Amazon, members of Congress are raising new questions about the company’s efforts to win a $10 billion contract during the Trump administration. While previously unpublished emails praised Pentagon officials in 2017 and 2018 …