Chatbots Are Getting Smarter – The New York Times

To meet this challenge, mutually named AI Big Tech companies such as Microsoft, Amazon, Google and Oracle, and Kore.ai, Omilia, Rasa, Senseforth.ai, Verint and Yellow.ai. Suppliers provide software tools that companies then customize and train on their own data. According to a Gartner forecast, this year the job market for virtual assistants – aka chatbots …